FAQ
What is Wonky Pheasant?
Wonky Pheasant is a countryside homeware and gift brand based in Norfolk, UK. We offer a collection of rustic and country-inspired pieces including feather artwork, home décor and accessories made mainly using game bird feathers and spent shotgun cartridges sourced from country estates and shoots. Our products are created for people who enjoy country living, field sports, farming life and farmhouse style décor. Alongside our own designs, we may occasionally include carefully curated countryside-themed items that fit our brand values.
Are your products handmade in the UK?
Most Wonky Pheasant products are handmade in Norfolk, UK using feathers, spent cartridges and other materials. A small number of items may be sourced rather than handmade by myself, and these will always be clearly labelled.
Any products we curate are chosen from UK businesses that we feel share our countryside values, so customers always know where their items come from.
Do you take custom orders or personalised requests?
Yes! Wonky Pheasant offers custom and personalised orders. Whether it features feathers, spent cartridges, tweed, or pressed flowers, we can create something completely yours. If you’d like a fully bespoke design or simply a name added to an existing silhouette, we can work with you to create a unique, one-of-a-kind piece. To discuss your custom artwork or see examples check out out Bespoke Commissions page here
How long do handmade orders take to make?
Lead times vary depending on the item and current workload. Most handmade orders are completed within 7–10 days, although custom artwork may take longer. If you need a piece for a specific date, please message first so we can confirm availability.
Non-custom orders are usually dispatched within 1–7 days.
Do you offer UK shipping and how long does it take?
Yes! Wonky Pheasant offers free shipping to all UK customers. Non-custom orders are usually dispatched within 1–7 days, while handmade or custom artwork may take 7–10 days depending on complexity and current workload. All orders are carefully packaged to ensure your countryside gift arrives safely.
Do you ship country gifts internationally?
At the moment we do not offer international delivery, but we hope to expand shipping in the future. Currently, we offers free shipping to all UK customers.
What if my handmade item arrives damaged?
If your item arrives damaged in transit, contact us within 48 hours with photos and we’ll arrange a replacement or refund.
wonkypheasant@gmail.com
You can also find more information here
Can I return an order from Wonky Pheasant?
We accept returns on non-custom items within 14 days of delivery, provided they are unused and in their original condition. Custom or personalised items cannot be returned unless they are faulty. To find out more about our return policy and how to contact us, please click here
How do I care for feather home décor or accessories?
To keep feather products looking their best, avoid moisture, direct sunlight (especially for artwork), direct heat, and naked flames. Do not crush or bend the feathers, and store or display them in a dry place. In cosy rooms like kitchens or bathrooms, try to keep them away from steam to preserve their shape and colour. Proper care will ensure your feather artwork or décor lasts for years.
Do you attend countryside fairs and country shows?
Yes. We attends country shows, craft fairs and markets throughout the year across Norfolk and the surrounding areas. You can check our upcoming events here on the website, or follow us on Facebook and Instagram for announcements and updates on where we’ll be next. WonkyPheasant @wonkypheasant
Do you offer gift wrapping?
Yes! Gift wrapping is available upon request for an additional charge.
We offer different tiers of wrapping: Basic, Bronze, Silver, and Gold. To find out more about what each tier includes and the pricing, please click here.
Do you offer bulk orders or gifts for events?
Yes! We can create bulk orders for weddings, corporate events, and other special occasions. If you have something in mind, we would love to chat. Additionally, if you’re interested in stocking our products, please get in touch to discuss your requirements and how we can tailor a collection just for you. Contact here